要建立包容性文化，去瞭解你的員工

當員工在工作中感到自由時——例如，當他們認為不必隱藏自己的宗教信仰或性取向時——他們在工作中更可能感到快樂。鼓勵這種開放的一個方法是建立一種包容性的文化，從瞭解員工的真實身份開始。

開展員工敬業度調查是一種有效的發現方法。按性別、種族和年齡等標準對收集的數據進行細分，以幫助您識別和解决不同員工群體之間的問題。焦點小組是獲得洞察力的另一種管道。他們最好由協力廠商協助，這樣員工就可以暢所欲言了。

然而，瞭解員工最有效的方法是一對一的討論。為了使這些對話有效，您需要有一個開放的政策和一個“告訴我任何事情”的角色。坦誠地對待自己的想法和感受將建立信任，並向人們展示你也是人。

Build an inclusive culture to get to know your employees

Employees are more likely to be happy at work when they feel free at work - for example, when they think they don't have to hide their religious beliefs or sexual orientations. One way to encourage this openness is to create an inclusive culture, starting with an understanding of the true identity of employees.

Employee engagement survey is an effective method to find out. Segmenting the data collected by gender, race and age will help you identify and resolve problems between different groups of employees. Focus groups are another way to gain insight. They'd better be assisted by a co-operative manufacturer so that employees can speak freely.

However, one-to-one discussions are the most effective way to understand employees. To make these dialogues work, you need an open policy and a "tell me anything" role. Being honest with your thoughts and feelings builds trust and shows people that you are human, too.